Navigating Courageous Conversations- A Roadmap for Addressing Tough Topics and People!
How many of us have lost sleep over the need to have a courageous conversation with a difficult person? This book chronicles the journey of Sandra (a team leader), her troublesome team member (Daniel), and Sandra’s business coach who assists her in holding Daniel accountable. Along the way Sandra’s confidence and skill grow as a result of exposure to the mechanics of these conversations and how to negotiate her way through the minefield.